AI telephony
AI Telephony in E-commerce: Now Your Online Store Gets a Voice (Literally)
The most important part of the customer journey is still the most fragile: the conversation between customer and store.
Articles
Threll.ai whitepaper
Voice-based AI: The next major shift in customer dialogue
From Customer Service to Operational Growth Capacity
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Press release
Threll.ai integrates with Telenor – AI telephony ready for production on Nordic infrastructure
Oslo, [19.02.2026] – Threll.ai has completed technical integration with Telenor and is now operating its voice platform on Telenor's SIP trunk. All voice traffic is managed on Nordic tele-infrastructure with support for Telenor HD telephony and encrypted signaling.
Voice AI
When communication becomes a strategic advantage
Everything You Should Know About Voice AI – Part 3 of 3
Voice AI
The biometric security hole no one is talking about
Most Voice AI projects do not fail due to intelligence. They fail due to accountability.
Voice AI
Don't be fooled by the Voice AI demo
Why the demo doesn't survive on the phone
Autonomous agents
Work must be directed – even when it is no longer performed by humans
It is easy to become fascinated with what AI can do. It is much harder to take responsibility for what that means in practice.
Autonomous agents
When AI takes the volume
Volume quickly reveals whether AI is an experiment – or an integrated part of daily operations.
Autonomous agents
40,000 people. 25,000 AI agents. One workforce.
Most leaders are feeling a demanding pressure right now. On one side, there's a clear – and often massive – expectation to take AI seriously.
Voice
From insight to action: why voice AI must now be taken seriously
In the previous articles, I have described the fundamental shift we are facing: that speech is becoming both the interface of the future and the workforce of the future.
Voice
Speech is not just the next interface. It is the next workforce.
We've been talking about voice and sound for years. Yet it's only now, at the beginning of 2026, that it is truly happening.
Voice
Audio is the interface of the future
TechCrunch recently commented on a shift that has long been underway: audio is the interface of the future.
AI telephony
Fewer Phone Queues. More Welfare.
The silent revolution begins with a conversation
AI telephony
Why does the customer have to threaten to change banks before you take them seriously?
He really just wants two things: good conditions – and the knowledge that he is covered when the misfortune strikes.
AI telephony
Monday morning at the dispatch office: The phones are ringing off the hook, and the margins are melting
Three conversations that destroy profitability
AI telephony
Full restaurant, the phone rings constantly. No answer.
When hospitality meets the bottleneck – and how Voice AI solves it.
AI telephony
Why does the craftsman lose money every time the phone rings
You're standing on a ladder. The drill is buzzing. The phone is ringing.
AI telephony
Car repair shops are losing customers because of the phone – now AI responds first
When the customer calls – and the car is stationary
AI telephony
Should future Voice AI be built here at home – or along American lines?
Everyone is talking about chatbots and text-based AI. But the real revolution – the one that will change customer dialogue, service, and value chains – is happening right now, in the phone.